Terms and Conditions

Effective Date: 01 August 2025

Welcome to https://whatsapp.onlineneta.com, operated by A2M Techmedia Pvt. Ltd. (“Company”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services, including access to the Official WhatsApp Business API.

By accessing or using our site or services, you (“Client”, “User”, “You”) agree to comply with and be legally bound by these Terms. If you do not agree, do not access or use our services.

1. Services Overview

A2M Techmedia Pvt. Ltd. provides:

1. Onboarding and integration services for the WhatsApp Business API (as a Meta Business Partner)
2. Business profile setup and verification
3. WhatsApp messaging services via authorized channels
4. Technical support and message template management

Use of these services requires approval from Meta Platforms, Inc. and must comply with their business, messaging, and commerce policies.

2. Eligibility

You must:

1. Be a legal business entity (with valid registration)
2. Be 18 years or older and capable of forming a binding contract
3. Provide accurate and current information during registration

3. User Responsibilities

You agree to:

1. Use the WhatsApp API only for lawful business communication
2. Not send unsolicited bulk messages (“spam”) or offensive/illegal content
3. Obtain necessary user consents as per Meta policies and local data protection laws
4. Maintain the confidentiality of API tokens, credentials, and business account access

4. WhatsApp Compliance

You must comply with:

1. Meta’s WhatsApp Business Terms
2. Commerce & Business Messaging Policy
3. Template review and approval processes

Violating Meta’s policies may result in the suspension or termination of your WhatsApp account without notice.

5. Data Handling

We process limited data strictly for service delivery and support. Please refer to our Privacy Policy for details on:

1. What data we collect
2. How we use and store data
3. Data sharing with Meta

6. Fees & Billing

1. Fees for WhatsApp API services may include Meta charges (conversation-based), template fees, and service charges by A2M Techmedia Pvt. Ltd.
2. You agree to pay all applicable charges as per our agreement/invoice
3. Non-payment may result in service suspension

7. Termination of Services

We may suspend or terminate services without notice if you:

1. Violate these Terms or Meta’s policies
2. Engage in abusive or fraudulent behavior
3. Fail to make timely payments

You may terminate services by notifying us in writing and settling any pending dues.

8. Intellectual Property

All logos, trademarks, content, and software used on this website are the property of A2M Techmedia Pvt. Ltd. or licensed third parties (e.g., Meta). Unauthorized reproduction or redistribution is prohibited.

9. Limitation of Liability

We are not liable for:

1. Loss of data or revenue from use or inability to use our services
2. Issues caused by Meta API outages or changes
3. Any third-party services or links

Our total liability shall not exceed the amount paid by you for services in the past 3 months.

10. Indemnity

You agree to indemnify and hold harmless A2M Techmedia Pvt. Ltd. and its affiliates from any claims, losses, or damages arising out of:

1. Your use of the WhatsApp API
2. Violation of these Terms
3. Breach of data privacy or Meta’s policies by your business

11. Governing Law

These Terms are governed by the laws of India, with jurisdiction in Pune, Maharashtra.

12. Modifications

We may revise these Terms at any time. Updated versions will be posted at https://whatsapp.onlineneta.com/terms. Continued use of our services implies your acceptance of the updated Terms.

13. Contact Information

For questions or concerns about these Terms:

A2M Techmedia Pvt. Ltd.

Email: [[email protected]

Phone: 8888009949

Website: https://whatsapp.onlineneta.com