Privacy Policy

Effective Date: 01 August 2025

Website: https://whatsapp.onlineneta.com

Company: A2M Techmedia Pvt. Ltd.


1. Introduction

At A2M Techmedia Pvt. Ltd., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, particularly in relation to the Official WhatsApp Business API.

By accessing our platform, you agree to the practices described in this policy.


2. Information We Collect

a. Information You Provide

  1. Business name and registration details
  2. Contact details (email, phone number)
  3. WhatsApp Business Account and Meta Business Manager details
  4. Documents for verification
  5. Communication history, including chat logs, if you contact support

b. Information Collected Automatically

  1. IP address and geolocation
  2. Browser type and version
  3. Device type, OS, and access timestamps
  4. Site navigation behavior via cookies and analytics tools


3. Purpose of Data Collection

We use your data to:

  1. Register and verify your WhatsApp Business account
  2. Facilitate onboarding to WhatsApp Business API via Meta
  3. Provide customer support, service updates, and billing
  4. Ensure compliance with Meta and legal requirements
  5. Improve user experience and site performance
  6. Send important service updates (not marketing unless opted in)


4. WhatsApp & Meta Data Compliance

We are an authorized provider of WhatsApp Business API services. As such:

  1. Your account setup and message templates are shared with Meta Platforms, Inc.
  2. We do not store your end-user message content unless required for support or legal compliance
  3. All messaging and API usage must follow Meta's policies:
  4. WhatsApp Business Terms
  5. Commerce Policy
  6. Business Messaging Policy

You are responsible for using WhatsApp only with proper user consent as per data protection laws.


5. Sharing and Disclosure

We do not sell or rent your data. We may share it with:

  1. Meta Platforms, Inc. to provide WhatsApp API services
  2. Trusted third-party service providers, like cloud hosting or payment gateways
  3. Regulatory authorities, when required by law or court orders

All third parties are bound by strict confidentiality and security obligations.


6. Data Security

We implement industry-standard security protocols including:

  1. HTTPS encryption
  2. Secure API handling
  3. Two-factor authentication for admin access
  4. Regular audits and data backups

However, no system is 100% secure. We recommend you protect your own credentials as well.


7. Data Retention

We retain your information:

  1. As long as your WhatsApp API account is active with us
  2. As needed to comply with legal obligations or resolve disputes
  3. For historical and invoicing purposes unless deletion is specifically requested

You can request data deletion by emailing us (see contact below), subject to compliance requirements.


8. Your Rights

You may:

  1. Request access or correction of your data
  2. Ask for data portability
  3. Withdraw consent (where applicable)
  4. Request deletion of data (where legally allowed)

To exercise these rights, contact: [Insert Email]


9. Cookies and Tracking

We use cookies to:

  1. Analyze traffic via Google Analytics or similar tools
  2. Enhance website performance and user experience
  3. Track anonymous usage patterns (non-personal)

You may disable cookies via your browser settings.


10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please read their privacy policies before sharing data with them.


11. Children’s Privacy

Our services are intended for businesses only. We do not knowingly collect information from individuals under 18 years of age.


12. Changes to This Policy

We may update this policy periodically. Updates will be posted at https://whatsapp.onlineneta.com/privacy-policy. Your continued use of our services after changes implies acceptance of the revised policy.


13. Contact Us

For questions, concerns, or data access requests:

A2M Techmedia Pvt. Ltd.

Pimpri Chinchwad, Pune 411018

Email: [email protected]

Phone: +91 8888009949